Privacy Policy

Effective date: [August 30 , 2024]

For Spiceherbsland ("we", "us", "our"), protecting your privacy is our top priority. This Privacy Policy describes how we collect, use and protect your personal information when you interact with our website, use our services or make a purchase [https://spiceherbsland.com] (the "Site").

By using our services, you agree to the practices described in this Privacy Policy. If you do not agree to any part of this Policy, please refrain from using our services.

Company information:

Company name: SIA Zoombox
Registration number: LV40203284409
address: Klijanu street 8, LV-1013, Riga, Latvia
Contact details: care@spiceherbsland.com

Updates to this Privacy Policy

We may periodically change this Privacy Policy to reflect changes in our practices or legal requirements. We will update the policy on our website and note the "effective date" to notify you.

Information gathering

We collect personal information from various sources to improve your experience with us. The nature of the information collected depends on your interactions with our Site and Services.

Direct information collection:
When you use our Services, you may provide us with personal information such as:

  • Contact details: Name, address, telephone number and email address.
  • Order details: Billing and shipping addresses, payment information, and order history.
  • Account details: Username, password and security questions.
  • Purchasing preferences: Items viewed, added to cart, or saved to wishlist.
  • Customer support: Any information shared when communicating with our customer support.

Automatic collection using cookies:
We use cookies and similar technologies to collect information about your interactions with our site ("Usage Data"). This data includes information about your device, browser, IP address, and how you use our services.

Third party data:
We may receive personal data from third parties, such as:

  • From service providers: Payment processing is carried out by the payment platform makecommerce.lv, therefore our company transfers the personal data necessary for making payments to the platform owner, Maksekeskus AS.
  • Marketing partners: Entities that provide insights to tailor our advertising and advertising content.

Use of your data

We use your data for several purposes:

  • To provide services: To process orders, manage accounts, and provide support.
  • Marketing and advertising: Sending promotional materials and personalizing advertising.
  • Security: To prevent fraud and ensure the integrity of our services.
  • Communication: To communicate with you regarding your account or our services.

Cookies and tracking technologies

We use cookies to improve functionality and analyze site usage. For more information about the types of cookies we use, please see our [cookie policy URL]. You can change your browser settings to block cookies, but this may affect the way our services work.

Sharing your data

We may disclose your information under certain circumstances:

  • Service providers: Third parties who assist us in our operations, such as payment processors and transportation companies.
  • Business transactions: In the case of mergers, acquisitions or other business transactions.
  • Legal obligations: To comply with legal process or protect our rights and the rights of others.

International data transfer

Your data may be transferred to and processed in countries outside your home country. We ensure that adequate safeguards are in place for international data transfers.

Your privacy rights

Depending on your location, you may have rights related to your personal information, including:

  • Access: Request access to personal data held about you.
  • deletion: Request the deletion of your personal data.
  • Improvement: Request correction of inaccurate data.
  • Portability: Request a copy of your data in a portable format.
  • Waiver: Opt-out of data sales or targeted advertising.

To exercise these rights, please contact us using the details provided below.

Security measures

Although we implement strong security measures, no system is completely secure. We recommend that you avoid transmitting sensitive information over unsecured channels.

Contact us

If you have any questions about this Privacy Policy or if you would like to exercise your privacy rights, please contact us at:

Zoombox Sia
Email: care@spiceherbsland.com